Shopify Updates

Use Shopify Magic to Create Instant Answers in Shopify Inbox

Changelog update from Thursday, June 1, 2023
Posted by Galen King in Apps

Shopify Magic now allows you to offer instant answers in Shopify Inbox, providing quick responses to frequently asked questions automatically and 24/7. These personalized responses save time, enhance customer experiences, and can help increase sales. To implement, add Shopify Inbox, navigate to Inbox > Chat settings > Instant answers in your Shopify admin, review and select suggested answers, and save your changes. Once activated, customers will receive immediate responses in your store’s chat window.

→ Read the full update on changelog.shopify.com

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