Shopify Updates

Shopify Adds Structured Return Reasons in POS

Changelog update from Tuesday, October 31, 2023
Posted by Galen King in Pos

Shopify has introduced structured return reasons in the POS return workflow, enabling staff to select from a static list of reasons and add notes for each line item. This feature aims to enhance data capture on in-store returns, providing insights into product issues, customer preferences, and return inefficiencies.

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