Shopify Updates

Shop Promise Claims Process Now Simplified in the Shop App

Changelog update from Thursday, March 9, 2023
Posted by Galen King in Shop

Buyers can now submit claims for Shop Promise limited guarantees directly in the Shop App by selecting the order. Eligible claims will be rewarded with Shop Cash once processed. The existing Shop Promise Claim Form remains available for customers who didn't use Shop Pay at checkout and have no valid claims.

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