Shopify Updates

Self-Serve Unblocking of Markets Pro Payouts Now Available

Changelog update from Wednesday, March 20, 2024
Posted by Galen King in Markets

Shopify has enhanced the Markets Pro payouts system by introducing self-serve options to unblock stuck payouts. Previously, merchants had to contact support for assistance, but now they will receive a notification link in the Shopify admin that directs them to the Orders page. Here, they can see a filtered list of blocked orders and follow instructions to release payouts directly. Additionally, merchants can proactively spot blocked payouts in the Finances section under Payouts and Transactions, labeled as 'Action Required'. Once unblocked, payouts will be scheduled for the 1st, 8th, 15th, or 22nd of the month, provided they meet necessary criteria.

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