Shopify Updates

Enhance Shopper Experience With Richer Customer Context in Shopify Inbox

Changelog update from Monday, July 25, 2022
Posted by Galen King in Online Store

You can now see richer customer context in Shopify Inbox, including customer profiles, order history, and order details without leaving the conversation. This enhances your ability to understand customers and provide a personalized experience with faster response times. Additionally, you can create internal notes to include teammates or add context to a conversation.

→ Read the full update on changelog.shopify.com

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