Shopify Now Enables Customer Chat in Shop App with Shopify Inbox

Shopify users can now use Shopify Inbox to chat with 100 million+ shoppers on the Shop app, improving sales and customer engagement.

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Starting today, Shopify users can leverage Shopify Inbox to chat with over 100 million global shoppers in the Shop app. This new feature allows businesses to engage directly with customers at no extra cost, convert visitors into sales faster, and enhance the shopping experience by interacting within the app. To get started, users need to install Shopify Inbox from the app store and meet the Shop App eligibility guidelines.

→ Read the full update on changelog.shopify.com

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